For Your Information

SIC is one of the leading manufacturers of high-quality contemporary contract furniture.

 

SIC products have been available in the U.S.A. and Canada for many years. We have established our own manufacturing facility in Maumee, Ohio where we manufacture and provide sales support for our North American customers.

 

Many items are available for Quick Ship delivery. Please refer to the separate Quick Ship brochure for details of all products in this program available for dispatch within 15 days.

 

Ordering Information


All orders should be placed with:
SIC 4111 N. Jerome Road, Maumee Ohio 43537
Phone: (419)887.5806
Toll free: (888)887.5806
Fax: (419) 887.5805

Please contact an SIC Internal Sales Support team member, to verify inventory and production schedules and to ensure requested ship date prior to placing large quantity orders.

 

Check List for Ordering Furniture


To avoid delay in order processing, please ensure the following information is included with your purchase order.

1. Quantity
2. Item number
3. Finish
4. Fabric pattern, color & application
instructions: if applicable
5. Your purchase order number
6. Shipping destination
7. Shipping instructions: if applicable

 

Payment Terms

Non-account customers:           
A 50% deposit is required with order, with balance due prior to shipment

 

Account customers:      
Payment terms are 30 days from date of invoice

 

Non standard products:

50% deposit is required with order to begin production.

 

Freight Delivered Program


To delivery locations in the contiguous United States and Canada, all pricing in this specification guide freight is FOC (free of charge) in excess of over $8,000.00 list. FOC standard delivery is provided via common carrier which is included in the product pricing. Order minimums do apply:

 

- Orders of less than $8,000 list will be assessed a handling charge of $150 net per order.

 

FOC Standard Freight Delivered pricing is standard dock to dock service and does not include delivery appointments, inside delivery, installation, unpacking, removal or disposal of cartons and/or packaging materials. Should additional charges be incurred by SIC due to delivery issues after initial billing, the purchaser is
liable for the additional charge and will be invoiced.

 

Should the purchaser choose to provide their own transportation, their purchase order must clearly state CUSTOMER PICK-UP. SIC will notify the customer when the product is ready for pick up and the customer is required to arrange for pick within 5 business days of the notified availability date. Failure to pick up goods within the time frame is subject to additional warehousing fees.

 

All shipments are F.O.B. point of shipment, freight prepaid and allowed, excluding fuel surcharges. Shipments outside of the contiguous United States and Canada are freight prepaid and allowed to port of exit. SIC reserves the right to select the most appropriate carrier and routing on all shipments that are shipped FOC delivered pricing. SIC reserves the right to implement a fuel surcharge.

Any charges arising from failure to receive a shipment, rerouting while in transit, or carrier storage charges are not included in prices or quotations and are subject to additional charge.

 

FOC Standard Freight Delivered pricing is standard dock to dock service and does not include:

 

Orders requiring special services are subject to additional charges. The following services are common requests, but are not limited to the following:

 

  • Reconsignment from original destination to new destination
  • Change of Tags/Address/Phone numbers on shipments that have already departed
  • Split Shipping
  • Refused/Returned Freight – Freight refused at destination either to be redelivered at a later time/date or returned to The Senator Group.
  • Detention – holding or detaining the truck beyond allotted delivery time
  • Weekend delivery – available Friday after 3:00 PM through Sunday night and/or Holiday
  • Inside Delivery – inside through the first set of doors on the ground floor
  • Liftgate delivery – from the trailer to ground level
  • White Glove Delivery – services include bringing shipment inside, unpacking, setting product in place, and removal of packaging materials.
  • Delivery Appointments – request for a specific time and date.

 

All services beyond a dock-to-dock delivery require quotation for each service and shipment prior to order placement.

SIC products are carefully inspected before they are packaged for shipment. SIC is not responsible for items damaged during shipment. The transportation company assumes the responsibility of delivering the goods in good condition when the bill of lading is signed. DO NOT refuse merchandise damaged in transit. Instead make note on the delivery receipt of damage and contact SIC Internal Sales Support. Concealed damage must be reported within 10 business days after receiving the shipment.

 

SIC will ship completed goods on or before the acknowledged ship date. Orders that are delayed from shipping by customers request may incur storage fees of $10 per pallet/day if the goods are delayed more than 5 business days from acknowledged ship date.